VA Provided Job Aids

Below are resources created by the VA for your use. To access a resource, click the corresponding title and the resource will begin to download. If you have additional resources that you feel would be of benefit please email them to the DSO helpdesk at dsohelpdesk@vfw.org.

Claim Accuracy Request (CAR) Job Aid for Representatives 10.01.2024 v.2

2025-Federal-Benefits-for-Veterans-Dependents-and-Survivors

Accrued Benefits and Substitution Fact Sheet

Air Ambulance VSO Stakeholder Briefing

AMA Communications toolkit

AMA Fact Sheet 2022

AMA FAQ Fact Sheet

Assistance for Homeless Veterans Fact Sheet

Assistance with Delinquent Home Loan Fact Sheet

Automated Decision Support Presentation

Automobile and Special Adaptive Equipment Grants Fact Sheet

Benefits Delivery at Discharge Fact Sheet

Burial and Plot Interment Allowance Fact Sheet

Burial Flag Fact Sheet

C-123 Aircraft Agent Orange Exposure Fact Sheet

Camp Lejeune FAQ

Camp Lejeune Health and Disability Benefits Fact Sheet

Claim Accuracy Request (CAR) Job Aid for Representatives 10.01.2024 v.2

Caregiver Support Program Update May 2022

Caseflow Guide for VSO 2022

Claim Support Tips

Contract Examination Inquiry Protocol

Disability Compensation for Conditions Related to Military Sexual Trauma (MST)

DOD SAFE User Guide v0_2d1

DFAS Helpful Tips Tools SBP 2024

DFAS SBP Annuitant Eligibility Verification Quick Ref Jan24

DFAS Who Pays SBP or DIC DFAS SBP Newsletter

DFAS Survivor SBP Newsletter Fall2023

DFAS When Military Retiree Dies Checklist Oct2023

eFolder Modernization Fact Sheet

eFolder Modernization and Smart Search FAQ

Electronic Decision Letters on VA.gov How To

Emergency Room Reimbursement Letters

Enhanced or Special Monthly Pension Aid and Attendance or Housebound Fact Sheet

Fiduciary Program Fact Sheet March 2022

Field Guide for Veterans – Govt Shutdown

FOIA Privacy

Funding Fee Guidance to Lenders and Service Members(For use with VA Home Loan Guaranty)

FMP Ask VA (AVA) Overview

Housing-Adaptation-Programs

Individual Unemployability Fact Sheet

Informal Conference Fact Sheet

Licensing and Certification Test Reimbursement Fact Sheet

National Call to Service Program Fact Sheet

Natural Disaster Assistance Fact Sheet

On the Job and Apprenticeship Training Program Fact Sheet

PACT Act FAQ

PACT Act Survivor Benefits

Pension Poaching Prevention Fact Sheet May 2022

POA Electronic Notification Fact Sheet

Post Vietnam Veterans Educational Assistance Program Fact Sheet

Presumptive Disability Benefits Fact Sheet October 2022

Prosthetic and Sensory Aids Fact Sheet

Prosthetics Benefit Programs

Prosthetic services for WomenVets

PSG Foundations LP

PSG Module 2 LP

PSG Module 3

Emotional Intelligence

PSG Module 4

Practical Application

QuickSubmit One Page Quick Reference Guide VSO

QuickSubmit User Guide v2.

SDVI VALife Switch Fact Sheet

Separation Health Assessment Part A Self Assessment

Separation Health Assessment DBQ Guidance

Service Disabled Veterans Insurance Fact Sheet

Service Dogs Vet Insurance

Servicemembers Group Life Insurance Fact Sheet

Smart Search FAQ

Special Monthly Compensation Fact Sheet

Specially Adapted Housing Program Fact Sheet

Survivors and Dependents Educational Assistance August 2022.

SurvivorJourneyMap_022224_PM reviewed

Survivors Benefits and Death Benefits Exercise Handout

Survivors Benefits and Death Benefits LP

Survivor Personas v10.1_ 092719

System Error Message and High Call Volume

Treatment for Suicidal Crisis

2023 Changes to the Suvivors Benefit Plan – SBPand DIC offset

VA Benefits for Service Members Fact Sheet

VA Employee Contignecy Plan – Government Shutdown

VA Guaranteed loan Fact Sheet

VA Insurance Overview

VA Life do I Qualify Tree

VA Modernized Review System Fact Sheet

VASurvivor_QuickEligibilityQuiz_Pamphlet_MedFi_v2

VA Pension Fact Sheet

VA Pension Program and Representation Fact Sheet

VBMS Smart Search

VFMP Overview

Veterans’ Group Life Insurance Fact Sheet

Veteran’s Mortgage Life Insurance Fact Sheet

Virtual Hearing Test Instructions

VSO_Toolkit_FactSheet_Final

VSO_Toolkit_Overview_Final

VSO_Toolkit_FAQ_Final

VSO_Toolkit_QRG_Final

VSO Cseflow Guide 2022