Past Training Conference Materials
Below are training presentations and videos that were used during NVS training conferences
To access a presentation or video, click the title of the reference you wish to view.
Please note, not all presentations have corresponding recordings.
September 2025 NVS Skill Level Training Conference Materials
Conference Documents:
2025 September Skill Level Training Conference ZOOM
Rules for Live Attendees for Training 2025 SLT
Rules for Virtual Attendees 2025 SLT
How to Access your test Results on The Online Learning Portal
Conference Zoom: (For approved virtual attendees only)
https://vfw.zoom.us/j/81129629456?pwd=mpWxu5bgAQtVGdWl1qAPRVatLT1BCC.1
Meeting ID: 811 2962 9456
Passcode: VFW
Sunday General Session:
VSO DMC Presentation VFW September 2025
Training Conference Presentations:
Secondary Service Connection_ SLT 2025
Veteran Communication_ SLT 2025
Non-Service-Connected-Pension_ SLT 2025
Veteran Medicare 101 presentation 2025
Hist of Veterans Benefits_SLT 2025
Recent_Court_Opinions Updated 20 Sept 2025
Veteran Medicare 101 presentation 2025
Veteran Medicare 101 trifold 2025
Combined Powerpoint PDF:
Conference Surveys:
2025 Skill Level Training Conference Surveys
May 2025 NVS Proficiency Training Conference Materials
1. CTG Flyer – Printer Friendly
Technology and the Acreditted Representative
1. Phone Call AAR Email Template
2. VA Claim Assistance Email Template
Chapter 36 & Other VA Programs
October 2024 Pre-Discharge Representative Conference Materials
2024 BDD Virtual-Conducting an interview
2024 BDD Virtual-NVS BDD TVB Basic
2024 BDD Virtual-Office Management
2024 BDD Virtual-Records Review
2024 BDD Virtual-TAP 6.0 Briefings
2024 BDD Virtual-Virtual Claims
2024 BDD Virtual -Exploring Identity Exercise
2024 BDD Virtual- Whats-New-at-VA
2024 BDD Virtual-Claim Submission
2024 BDD Virtual-CMV Briefing and Diversity
September 2024 Skill Level Training Conference Materials
VSO FY25 DMC Presentation VFW September 2024
Ancillary Benefits and End of life care
Whats New at VA Court case summaries
VSO FY25 DMC Presentation VFW September 2024
November 2023 Pre-Discharge Representative Conference
November 2023 Predischarge Representative Conference Agenda
Rules for Pre-Discharge Representative Training Conference 2023
2023 NVS Pre-Discharge Representative Conference Attendee List
Conference Materials
BDD Training Active Listening November 2023 FINAL
BDD Training Customer Service Communication Skills November 2023 FINAL
COMMUNICATIONS STYLE INVENTORY
BDD Disconnecting from Work November 2023 FINAL
What’s New at VA Predischarge Training Conference
Education Benefits BDD Brief 2023
September 2023 Skill Level Training Conference
2023 SLT Agenda – Live Attendees
2023 SLT Agenda – Virtual Workgroup
Conference Materials
BDD Presentation
Camp Lejeune Justice Act Presentation
Claim Sharks
Top Seven Potential Unaccredited Companies
List of Potential Unaccredited Companies
Effective Representation at Hearings
Effective Representations at Hearings Exercises
GI Bill Benefits
NVS Update
Office Efficiency Training
NVS Health Care Update
PACT Act Conditions
Infectious Disease DBQ
PACT Act Diagnostic Codes
Tera Exceptions
TVB Skill Level Presentation
What’s New at VA September 2023
September 2023 Basic Training Conference
2023 Basic Training Agenda
Conference Materials
The Role of the VFW Representative
NVS Policy Procedure Presentation
How to Use Title 38 CFR
How to use the CFR activity
POA and ITF
POA & ITF Issue Spotting Exercise with Handouts
Service Connected Claims and Development
Service Connected Claims and Development Exercise
Interpreting Medical Records and VA Exams
Hypertension DBQ
38 CFR Part 4 and VA MATH
VA Math and Hearing Loss Breakout Activity with Bilateral Factor Worksheet
Determining the Correct Effective Date of a Claim
Effective Date Exercises
How to Review Rating Decisions
Rating with Errors for Practice
NSC Pension
NSC Pension Medical Expense Handout and Exercise
Survivor Benefits
Survivor Benefits Practice Questions
VFW NVS – Humana Training – 2023v2
TVB Basic Presentation
Special Monthly Compensation
Special Monthly Compensation Exercise
The Appeals Process & Hearings
How to Conduct a hearing Practical Exercise & Worksheet
Writing Appeal Arguments
VSO VBMS Notification Process
Electronic Submissions
Workload Management Basic Training
Conducting an Interview
VA Health Care Eligibility
Ancillary-Benefits
Decision Making Scenarios
April 2023 Proficiency Training Conference
2023 PTC Agenda Live Attendees
2023 PTC Agenda – Virtual Workgroup 1
2023 PTC Agenda – Virtual Workgroup 2
General Session Materials
Breakout Session Materials
Office Practices RED Breakout Group Only
Recruiting Membership in the Service Office
Recruiting Membership in the Office Sample Recruitment letter
VBMS Resource VA Regional Office List
How to Provide Post-Service Officer Training
Workgroup Materials
Common Court Cases Case Summaries
Media – There is no presentation for this class
Fall 2022 Skill Level Training Conference
General Session
Directors Forum
Department of Veterans Affairs VBA Update
No Presentation
Camp Lejeune Water Contamination and the PACT Act
Camp Lejeune Water Contamination and the PACT Act
Work Group Sessions
Ancillary Benefits
Ancillary Sept 2022 Exercise 1
Ancillary Sept 2022 Exercise 2
Common Court Cases and How to Use Them
HUMANA
Individual Unemployability
Individual Unemployability September 2022
Interpreting Medical Nexus Letters
Nexus Letters and Medical Opinions
LEIDOS
VSO Accreditation Training QTC
PACT ACT
PTSD Claims Development
VA Bystander Intervention Handout
TVB Part One
Skill Level Training Conference 2022 TVB Part 1
TVB Part Two
Skill Level Training Conference 2022 TVB Part 2
TVB Part Three
Skill Level Training Conference 2022 TVB Part 3
VSO NOTIFICATION QUEUE
What’s New at VA
May 2022 Proficiency Training Conference
Claims Management Migration Presentation
Grant and Business Writing (PDF Version)
Grant and Business Writing (Word Version)
The Federal Register Presentation
National Guard and Reserve Benefits Presentation
National Guard and Reserve Benefits Handout 1
National Guard and Reserve Benefits Handout 2
VA Caregiver Support Program Presentation
Program of Comprehensive Assistance for Family Caregivers Handout
VA Caregiver Handout VA_ Form_10-306
VA Caregiver Handout VA_Form_10-307
VA Caregiver Handout VBA-20-0995-ARE
VA Caregiver Handout VBA-20-0996-ARE
VA Debt Management Center Update
What’s New at NVS Part 1 Presentation
What’s New at NVS Part 2 Presentation
2021 Fall Training Conferences Presentations
Electronic Notification Fact Sheet
Readjustment Counseling Services (RCS)
Board of Veterans’ Appeals Update
What’s New at VA Court Decisions
Genitourinary Rating Schedule Changes
Genitourinary System Updates Side by Side Comparison
Presumptive conditions Due to Toxic Exposure
Presumptive Conditions Handouts
Survivor and Death Benefits Handouts
Cardiovascular Rating Schedule
Cardiovascular System Updates Side by Side Comparison
2021 Fall Training Conferences Recordings
Cardiovascular Rating Schedule Updates
Genitourinary Rating Schedule Updates
Presumptive Conditions Due to Toxic Exposure
2021 Virtual Proficiency Training Conference Presentations
Managing in a Virtual Work Environment
2021 Virtual Proficiency Training Conference Recordings
Debt Management Center & Board of Veterans Appeals
Musculoskeletal Rating Schedule Changes
Humana, VFW Programs, & VetraSpec Features
Managing in a Virtual Environment
2020 Fall Virtual Skill level Training Conference Presentations
National Legislative Service Update
Presumptive Conditions Handouts
Adequacy of Medical Opinions and Exams
Adequacy of Medical Opinions & Exams Handouts
2020 Fall Virtual Skill level Training Conference Recordings
Adequacy of Medical Opinions and Exams
National Legislative Service Update
2020 Virtual Proficiency Training Conference Presentations
Consulting Skills for Veteran Service Officers
Introduction to vPTC and Current Events
2020 Virtual Proficiency Training Conference Recordings
Introduction to vPTC and Current Events
Consulting Skills for Veteran Service Officers
2019 Fall Training Conference Presentations
Rating Changes for Skin Disabilities
2019 Proficiency Training Conference Presentations
VA Presentation from Keynote Speaker Willie C. Clark
The VFW Online Learning Portal
Professional Development within the VFW Service Office